Last updated: December 15, 2025

1. Purpose of this statement
   Etappe Cycling aims to ensure that everyone can use our website and online services effectively, including people with disabilities. This statement outlines the current status, known limitations, and how you can report accessibility issues.

2. Scope
   This statement applies to the Etappe Cycling website, including the webshop and (where applicable) booking and contact features.

3. Standard and ambition
   We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

4. Compliance status
   Partially compliant with WCAG 2.1 level AA. This means that some parts of the website do not yet fully meet all accessibility requirements.

5. Known limitations
   Etappe Cycling is actively working on improvements. Potential issues (particularly in areas that are frequently updated, such as product pages and forms) may include:
   5.1 Not all images have fully appropriate alternative text descriptions.
   5.2 Contrast and readability can be improved in certain areas.
   5.3 Keyboard navigation and visible focus indicators may require further improvement.
   5.4 Form fields and error messages could be presented more clearly for screen readers.
   5.5 PDFs or embedded documents (if present) may have limited accessibility.

6. Measures and improvement plan
   We are taking the following measures to structurally improve accessibility:
   6.1 Regular internal checks on WCAG 2.1 AA requirements.
   6.2 Improving alternative text for images and icons.
   6.3 Reviewing and improving color contrast, heading structure, and link text.
   6.4 Testing keyboard navigation and screen reader support.
   6.5 Improving forms (labels, error messages, and clear instructions).

7. Feedback and contact
   Have you encountered an accessibility issue, or do you have a question or request (for example, to receive information in an alternative format)? Please contact us:
   Etappe Cycling, Hasselt, The Netherlands
   Email: contact@etappecycling.com
   Phone: +31 6 12586721
   We aim to provide a substantive response within 2 working days.

8. Enforcement and formal complaint
   If we are unable to resolve the issue together, you may submit a formal complaint to the relevant supervisory authority.

9. Preparation and approval
   This accessibility statement has been prepared and approved by:
   Etappe Cycling
   Harold Voerman, Owner